MegaGoal Book 2 Unit 3: Complaints

Vocabulary

Question type: Matching Questions

Match each word in Column 1 with a word in Column 2.

Column 1	Column 2	
1. leaky ___		 	A. jeans	
2. dead ___		 	B. pipes	
3. flat ___		 	C. window	
4. dripping ___		D. faucet	
5. scratched ___		E. tire	
6. broken ___			F. battery	
7. cracked ___			G. windshield	
8. torn ___			H. DVD	

Grammar

Question type: Multiple Choice

Choose the best answer to each question. 

9. Jessica: Your house looks great! I love the color.
Mona: Yes, we _____ last month.
A. have it painted
B. had it painted
C. it had painted
D. have painted it

10. Hussain: Oh no! Your jacket _____.
John: I’ll return it to the store.
A. tear
B. teared
C. is tore
D. is torn

11. Ed: Your windshield is cracked.
Frank: Yes, I’m going to _____ this afternoon.
A. have it repaired
B. have repaired it
C. repaired it
D. have to repaired it

12. Henry: Was your house damaged in the storm?
Kevin: Yes, the roof _____.
A. need fix
B. needs be fixed
C. needs to be fixed
D. needs to be fix

13. Zoe: Can I help with dinner?
Hilary: Yes, the salad _____.
A. needs to be made
B. needs make
C. needs to make
D. need make

14. The plumber fixed the _____ pipe.
A. breaked
B. broked
C. broken
D. broke

15. The button on that shirt needs to be _____.
A. sew
B. sewed
C. sewd
D. sewn

Reading 

Question type: True/False

Read the text and answer the questions. Write T or F at the end of each question/statement. 

To: Talk and Text Cell Phone Company@email.com
From: Michael Reed@email.com
Subject: Complaint

Dear Talk and Text Representative,

I am writing to you to complain about my new cell phone and service plan. I bought a new cell phone from Talk and Text last month, but the phone is already broken. The instructions say that I can take pictures with it and store them on my phone, but when I take a picture, it is erased after a few minutes. I would like to return this phone and get a new one without a charge.

Also, my text messaging plan needs to be changed. I thought my plan was for unlimited texting, but I just received a bill for all of the texts I sent last month. I do not think that I should have to pay this bill because my service contract with Talk and Text says that I have unlimited texting.

Please respond to this email, or call me at 326-555-8125.

Sincerely,
Michael Reed

16. Michael is unhappy with his new cell phone. ____

17. Michael cannot take pictures with his phone. ____

18. Michael’s phone doesn’t store pictures. ____

19. Michael probably texts a lot. ____

20. Michael will probably pay his texting charges. ____

Listening

Question type: Multiple Choice

Listen to the text and answer the questions. Choose the best answer to each question. 

21. When friends get together to watch a game on TV they _______ popcorn. 
A. freeze
B. buy 
C. make 
D. order

22. “You are all set to watch the big game” means “You are _________ to watch the game.”
A. waiting patiently
B. setting the table
C. all sitting there 
D. ready and eager

23. If a “line doesn’t move”, ______
A. people have to wait a long time.
B. there are very few people in line
C. there are a lot of people in line
D. people can’t wait a long time..

24. Our _____ memories tend to remember the things that went wrong. .
A. elective 
B. receptive 
C. perceptive
D. selective

25. At the supermarket you have _____.
A. more chances of getting the fastest lane
B. more chances of getting the fastest lane
C. fewer chances of getting the fastest lane
D. fewer chances of getting the middle lane 

26. Mathew’s experiment with the toast proved that 
A. Things don’t always go wrong
B. Things always go wrong.
C. Butter is heavier than toast.
D. Butter makes things go wrong. 

Form, Meaning and Function

Question type: Multiple Choice

Choose the best answer to fill in the blank in each question.

27. Dad, do you want me to take out the garbage or __________ done it?
A: did you already
B: you have already
C: have you already
D. already you have

28. I really need to lose weight but I ________ eating candy!
A: can’t stop
B: can stop
C: can’t stand
D: can stand